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Accessibility

ACCESSIBILITY STANDARDS

We’re committed to making our products accessible so they can benefit as many people as possible, while promoting social inclusion.

This accessibility statement applies to Thalamos Assess, Thalamos for CQC, Thalamos for Police and Thalamos Electronic Mental Health Act (eMHA).

COMPLIANCE STATUS

Thalamos eMHA is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Thalamos Assess, Thalamos for CQC and Thalamos for Police are partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. We are not fully compliant with the accessibility standards because of minor issues with the following:

  • Not all buttons, icons and input fields have accessible names.
  • Not all image elements have descriptive, alternate text.
  • Page content is not always contained by landmarks.
  • Headings occasionally skip levels that convey the semantic structure of the page.
  • Text and non-text contrast requirements are not always met.

These requirements have not been met due to product constraints. We are continuously reviewing features that do not meet accessibility standards and implementing improvements where possible and these learnings have been integrated into Thalamos eMHA which is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. All clients using Thalamos Assess, Thalamos CQC and Thalamos for Police will be migrated over to Thalamos eMHA.

WHAT WE’RE DOING TO IMPROVE ACCESSIBILITY

To improve our accessibility and enhance user experience, we have adopted the following practices:

  • Integrating accessibility standards from the beginning of our product development process.
  • Improving design by testing our products with a variety of people and incorporating their feedback.
  • Rethinking accessibility as a core requirement for greater consistency.
  • Training our people to ensure accessibility knowledge is widespread in every part of Thalamos.

Over time, Thalamos Assess, Thalamos for CQC and Thalamos for Police will all be migrated over to the Thalamos eMHA infrastructure to provide full compliance.

REQUESTING ALTERNATIVE CONTENT

If you require information in a different format please email hello@thalamos.co.uk and provide the following information:

  • The web address (URL) of the content that you need
  • Your contact name and email address
  • The type of format you need

HOW TO REPORT ACCESSIBILITY PROBLEMS

If you believe that we are not meeting the accessibility standards described, please email us at hello@thalamos.co.uk. If for any reason you are not satisfied with our response, please contact: