Dr Finder: Seamlessly connecting mental health professionals for assessments
Introducing Dr Finder
When a person is detained under the Mental Health Act (MHA), swift and coordinated action is crucial. One of the biggest challenges for mental health professionals is locating and scheduling an available Section 12 independent doctor to carry out an MHA assessment. Traditional methods rely on time-consuming phone calls, manual coordination, and administrative overhead.
Dr Finder eliminates these inefficiencies by providing a digital-first approach that allows Approved Mental Health Professionals (AMHPs) to quickly locate, contact, and coordinate with available Section 12 independent doctors.
Focusing on streamlining time-consuming administrative processes to improve patient outcomes, Dr Finder also represents a more secure way to send and receive MHA documentation.
The problems it solves
AMHPs and other healthcare professionals often face several barriers when arranging an MHA assessment, including:
Difficulties in locating an available doctor — Finding the right professional with the required Section 12 approval can be a slow process.
Inefficient communication — Arranging an assessment via phone or email chains can lead to delays and miscommunication.
Administrative burdens — Handling paperwork, submitting claims, and ensuring proper documentation adds layers of complexity.
With Dr Finder, these challenges are solved with a single, intuitive platform that streamlines the process from start to finish.
How Dr Finder works
Information relating to assessment acceptance, form creation/submission and billing is updated in real time, ensuring that the AMHP requestor has access to the most current detail.
1. Locate and request a doctor
From their caseload page, an AMHP can navigate to and review all relevant case details. They can then use Dr Finder’s map overlay to view available Section 12 independent doctors in the area, complete with specialisms and contact details.
2. Request an MHA assessment
With a single click, the AMHP can send a request to a selected doctor. The doctor receives a notification prompting them to log into the system, review patient details, and accept or decline the request.
3. Conduct the assessment
The Section 12 doctor attends the Place of Safety and conducts the assessment. If a medical recommendation is appropriate, they can instantly complete a Section 2, 3, or 4 recommendation form within the system. If no recommendation is made, a Medical Practitioner Rationale Form is completed instead.
4. Document decision making
Section independent 12 doctors can either start and completed a medical recommendation if appropriate or complete a Medical Practitioner Rationale Form if they choose not to make a medical recommendation based on their assessment.
5. Submit and approve fees
Once the assessment is completed, the doctor submits a claim for medical fees using a pre-populated form, reducing errors and admin time. The AMHP then reviews and approves the claim, ensuring smooth payment processing.
6. See end to end process
Information relating to assessment acceptance, form creation/submission and billing is updated in real time, ensuring that the AMHP requestor has access to the most current detail.
Watch our product demonstration to see how end-to-end doctor location, booking, assessment and then payment works.
A smarter way to manage MHA assessments
By digitising the scheduling, assessment, and payment process, Dr Finder transforms the way AMHPs and doctors collaborate, ensuring a faster, more efficient, and transparent experience for all stakeholders.
Ready to improve the way Mental Health Act assessments are managed?
Get in touch with us today to learn more about how Dr Finder can support your team.
